How Can Enterprise Risk Management Help in Evaluating the Operational Risks for a Telecommunications Company?

نویسندگان

چکیده

Operational risk is defined as the potential losses resulting from events caused by inadequate or failed processes, people, equipment, and systems external events. One of most important challenges for management company to improve its results through operational identification evaluation. Most Enterprise Risk Management (ERM) scholarship has roots in finance/risk insurance (RMI) discipline, mainly banking sector. This study proposes an innovative assessment methodology (OpRAM), evaluate risks focused on telecommunications companies (TELCOs), basis self-assessment (OpRSA) process method. The OpRSA evaluates a quantitative analysis estimates which inputs are economic impact probability occurrence method “engine” calculating impact, applying actuarial techniques, allow estimation unexpected expected distributions TELCO. analyzed business unit field work were compared with standardized ratings (acceptable, manageable, critical, catastrophic), contrasted against company’s managers, proving that framework reliable useful tool business, leading more research other sectors where key success.

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ژورنال

عنوان ژورنال: Journal of risk and financial management

سال: 2021

ISSN: ['1911-8074', '1911-8066']

DOI: https://doi.org/10.3390/jrfm14030139